Cancellation Policy

1. Access & User Information:
   
   In order to purchase services on the Website, the User may fill the contact form on the Website (including filling out all required personal information). The User must notify SAP Vista immediately of any breach of security or unauthorized use of its account. SAP Vista may change, suspend or discontinue the Services, Products, fees, charges, and terms at any time, including the availability of any feature or content. SAP Vista may also impose limits on certain features and Services or restrict User’s access to parts or all of the Services without notice or liability. The User certifies to SAP Vista that if the User is an individual (i.e., not a corporation), the User is at least 18 years of age. The User also certifies that it is legally permitted to use the Website and takes full responsibility for the selection and use of the Website. This Agreement is void where prohibited by law, and the right to access the Website is revoked in such jurisdictions.  
   ‍
2. Modifications:
   
   ‍SAP Vista reserves the right, at its discretion, to modify this Agreement, fees, charges, and terms at any time. The User shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Website by the User following such notification constitutes the User’s acceptance of the changes in the terms and conditions.
   ‍
3. Payments and Fees:
   
   ‍SAP Vista may save User’s credit or debit card information unless the User notifies SAP Vista otherwise through an email to contact@sapvista.com.
   
   By accepting this Agreement, the User is confirming that it is legally entitled to use the means of payment tendered and, in the case of card payments, that the User is either the cardholder or has the cardholder’s express permission to utilize the card to effect payment. SAP Vista may refuse to process a transaction for any reason or refuse Service to anyone at any time at SAP Vista’s sole discretion. SAP Vista will not be liable to User or any third party by reason of refusing or suspending any transaction after processing has begun.
   
   Unless stated otherwise, all fees and payments are quoted in the U.S. Dollars. The User is responsible for paying all fees, payments, and applicable taxes associated with our Website and Services.
   ‍
4. Online Payment Security:
   ‍
   SAP Vista uses a secure Payment Gateway for its online credit card transactions. All online credit card transactions performed on this site are secured payments.
   
   • Payments are fully automated with an immediate response.
   • Your complete credit card number cannot be viewed by SAP Vista or any outside party.
   • All transactions are performed under 128 Bit SSL Certificate.
   • All transaction data is encrypted for storage within bank-grade data centers, further protecting your credit card data
   ‍
5. Cancellation Policy:
   ‍
   We at SAP Vista understand that circumstances may arise where you need to cancel your service with us. Our cancellation policy is as follows:
   
   1. Initiate Cancellation: You may initiate a cancellation by contacting our customer support team via email or phone.
   2. Refund Eligibility: If you cancel your service within seven (7) days of the purchase date, you will be eligible for a full refund, provided that the reason for cancellation is valid.
   3. Refund Process: Refunds will be processed within five (5) business days of receiving your cancellation request. The refund will be made to the same payment method used for the initial purchase.
   4. Refunds after Service Transpired: Refunds are generally not allowed after services have transpired unless at the discretion of SAP Vista.
   
   Please note that in case of any outstanding balance on your account, the refund amount will be adjusted accordingly.
   
   We hope this cancellation policy will provide you with the necessary information to understand our processes and policies in the event of a cancellation. Please do not hesitate to contact us if you have any questions or concerns.
6. Refund Policy:
   
   At SAP Vista , we strive to provide our customers with the best possible experience when using our services. However, we understand that there may be instances where a refund is necessary. We offer a refund policy that adheres to the following guidelines:
   
   Initiate a Refund If you are not completely satisfied with your purchase for a valid reason, you may initiate a refund for the purchase. Please see below for more information on our refund policy. Refunds are generally not allowed after services have transpired unless at the discretion of SAP Vista.
   
   All refunds must be initiated within seven (7) days of the purchase date.
   
   Refund Process To initiate a refund, please email our customer service team at contact@sapvista.com. We will require your order number and the reason for the refund.
   
   After inspection, we will process your refund. Please allow at least five (5) business days from the receipt of your purchase to process your refund. Refunds may take up to 10 days to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.
   
   Please note that any services already used or provided will not be refunded.
   
   If you have any questions concerning our refund policy, please contact us at:
   ‍
   • Phone: +91 9154999405
   • Email: contact@sapvista.com
   • Location:#133, 5th Floor,Western Aqua, Hyderabad – 500081

‍

• By email: contact@sapvista.com  

‍• Location:#133, 5th Floor,Western Aqua, Hyderabad - 500081• By visiting this page on our website:https://sapvista.com/contact-us‍
‍

• By phone number: +91 9154999405